Customer Service, FERPA, and Serving Students

  • ESC Region 13
  • 5.3 CPE Credits
  • Free

During this presentation, the Family Educational Rights and Privacy Act (FERPA) and how it relates to students experiencing homelessness and unaccompanied youth will be presented. Do you know what is "privacy" and when is permission required for the release of records? During the workshop clarification of "privacy" and when permission is required will be discussed. Interactive and FERPA Scenarios will help participants have a better understanding of FERPA as it relates to homeless students.